Rakuten/Linkshare Advertiser API

For Rakuten agency accounts Affluent requires a log in for each program. Connecting an agency account, with access to multiple programs, will NOT work. 

NOTE: These instructions reflect the steps for the updated agency login (as of November 2020). If you have not yet updated your Rakuten/Linkshare account to an agency account, please complete that, then follow the steps below. 

  • How to set up a new user in Rakuten
  • Updating credentials for an existing account
  • Connecting to Affluent using the new user
  • Rakuten network fees/commission
    • Adding network commission during set up
    • Adding network commission after set up

How to set up a new user in Rakuten 

  • Log into your Rakuten agency account with your new username and password.
  • In the top right-hand corner, click on your account (username or email address).
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  • From the list of advertisers select the advertiser you wish to connect.
  • Ensure that the correct advertiser is showing in the top right-hand corner of the page.
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  • Click on Account > Users & Permissions
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  • On the Users & Permissions page, select ‘Add a New User’. This user account will be the account you connect to Affluent. The account must have access permission to Publishers, Links, Offers, Reports, Placements, and Transactions.

NOTE: Please ensure that you record your username and password.  This will not be available again on any screen. 

Connecting a new account to Affluent

  1. Enter the Rakuten username and password specific to the program (not the agency account – see above).
  2. Select the program’s timezone (usually GMT).
  3. Include the network fee as a percentage of commission or revenue.
  4. Include a Nickname (optional).
  5. Click “Connect.” 

You must follow the steps above if you have an agency or multi advertiser account.

Updating credentials for an existing Affluent account

If you are switching access credentials for a advertise account already connected to Affluent, once you’ve created a new user for the Rakuten account, log in to Affluent and select the existing connection and click Edit. Input the new credentials and click Update.

Rakuten network fees/commission

Adding network commission during set up

Rakuten’s network commission is invoiced separately, it is not included in the affiliate numbers or the API.

To see network commission at the transaction level the network commission rate must be included when you connect the program.

By including the network commission rate during set up, Affluent will calculate and include transaction-level network commission based on the sale value or commission rate.

If you don’t include a network fee when you connect the account, it will not be calculated or added to the data.

Adding network commission after set up

Network commission cannot be added retroactively at the transaction level. Once you click connect for the account Affluent will store the data without network commission.

You can add fees retroactively using the manual fees tool. For additional questions contact support@affluent.io.

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